All orders within the domestic US will be shipped on business days (Monday through Friday, excluding national holidays). You will receive an order confirmation with expected shipping date, and then a shipping confirmation with a tracking number when your order ships. Rush shipping is available upon request.
When should I begin design process so that my dress arrives on time?
All pieces may take up to 6 month to design, mock up, and create until they are shipped out. If you need a rush order please message us as soon as possible, additional charges may apply.
We do not exchange any custom designed and made to order dresses.
Where do I go for alterations?
We recommend looking towards your local bridal seamstress to accommodate any minor alterations necessary.
How should I clean my pieces after the wedding?
We recommend that all of our brides have their clothes dry cleaned after their big day. After dry cleaning has been completed, hang on original hanger, with a protective cover.